The Importance of Customer Feedback
Guest post from Jane Binnion Recently, I’ve been reading 1 minute Entrepreneur by Ken Blanchard and Don Hutson, and in their chapter Creating Legendary Service they...
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Simple Simplicity
Cut the jargon. Oh, I could be the world’s worst for this. It started when I worked in customer service for British Gas after leaving school. I wanted to sound...
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Happy Customers
Never forget you are there to serve your customers. OK, as a web designer I have all these ideas zooming around in my head and I am sure other business owners are just...
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